ZOHO CRM provides the ability to backup your data either as
a one-off request or you have the ability to arrange a weekly, biweekly or
monthly backup. In the Paid Editions you have access to 2 data backups each
month. For free Editions or for any additional backups requested over and above
the initial 2 provided for the Paid Editions will incur a $10 charge per backup
1. To request a data backup
a. Go to Setup > Data Administration > Export >
Data Backup
b. Select Backup starts on Date
c. Select an option for how often you would like the
backup to repeat
i. None
ii. Weekly
iii. Every
2 weeks
iv. Monthly
d. Click Submit
2. If requesting additional data backups or on
the free version
a. Enter your credit card details
b. Click update